Privacy Policy

At Illusorian, accessible at https://illusorian.com, your privacy is one of our top priorities. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services, including the AI tool that converts photos or video avatars into talking videos.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

• Email Address: We collect your email address when you interact with our service (e.g., for account creation or updates).
• User-Uploaded Content: We collect the photos or videos you upload to our platform for the purpose of generating talking videos.

We do not collect any other personal information or use cookies/tracking technologies on our website.

2. How We Use Your Information

We use your information for the following purposes:

• To Generate Talking Videos: Your uploaded photos or videos are used solely to process and generate the talking video you requested.
• Communication: Your email address may be used to communicate with you regarding your account, provide support, or send updates about the service.

3. Data Storage and Retention

• Storage: Your uploaded content is temporarily stored on third-party cloud storage providers to process the requested output. We also store your email address securely on our servers.
• Retention Period: Uploaded content is automatically deleted within 3 days after processing. Your email address will be retained until you request deletion of your data.
• Encryption: We use encryption to safeguard all stored data against unauthorized access.

4. Sharing Your Information

We do not sell, rent, or share your personal data, including uploaded content, with third parties, except when required to process payments through Stripe, our payment processor. Stripe has its own privacy policy, which you can review here.

5. User Rights

You have the following rights regarding your personal data:

• Access and Deletion: You can request access to or deletion of your email address or uploaded content at any time. To do so, please contact us at [email protected].
• Data Deletion: You may also delete your uploaded content directly through your user account (if applicable).

We comply with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), to ensure your rights are protected.

6. Children's Privacy

Illusorian is not intended for use by children under the age of 13 (or under 16 in certain jurisdictions). We do not knowingly collect or process personal data from children. If we learn that we have inadvertently collected data from a child, we will delete it immediately.

7. Security of Your Data

We take reasonable steps to protect your personal data, including:

• Encrypting stored data to prevent unauthorized access.
• Limiting the retention of uploaded content to a maximum of 3 days.
• Using secure third-party cloud providers to store and process your data.

8. Third-Party Services

We use the following third-party services to provide our platform:

• Stripe: For secure payment processing. Stripe may collect payment-related data as part of their service. Please review their privacy policy here.

9. Contact Us

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the Effective Date updated accordingly. Please review this Privacy Policy periodically to stay informed about how we are protecting your information.

Thank you for trusting Illusorian with your data. We are committed to ensuring your privacy and providing a safe, secure experience.