Refund Policy

At Illusorian, we are committed to providing high-quality AI-generated talking videos from your photos and video avatars. To ensure transparency and clarity, please review our refund policy below.

By using our website or services, you agree to the terms of this Refund Policy.

1. Free Credits for Testing

We offer free credits to all users to test our service before making a purchase. This allows you to explore and evaluate the quality of our AI-generated outputs before committing to a paid plan.

We encourage all users to utilize these free credits to ensure our services meet their expectations.

2. No Refunds Policy

All purchases made on Illusorian.com, including one-time credit purchases and subscriptions, are non-refundable. This applies in the following cases:

• Dissatisfaction with the results of the AI-generated output.
• Incorrect or invalid inputs provided by the user.
• Unused credits or remaining subscription time.

3. Invalid Inputs

Our AI tool relies on the quality and accuracy of the input provided by users. If an uploaded photo or video is invalid or does not meet the input requirements, no refund will be issued. We recommend reviewing our input guidelines before submitting files.

4. Subscriptions

For monthly and yearly subscriptions:

• Subscriptions are non-refundable, including partial refunds for unused time.
• You may cancel your subscription at any time, and you will retain access to your plan until the end of the current billing cycle.

5. Technical Support

If you experience any technical issues or errors with your output, we are here to help. While we do not provide refunds, our support team is available to assist with troubleshooting and resolving issues wherever possible.

6. Policy Acceptance

By using Illusorian.com and purchasing our services, you acknowledge and agree to this refund policy. It is the responsibility of the user to review this policy before making any purchase.

Thank you for choosing Illusorian. We are committed to providing you with the best possible experience with our AI-generated talking videos.